| Everyone loves a winner! In the business world, the | | | | Value for Money |
| more money you make, the more effective and | | | | Successful business people think, apply that |
| successful you and your business become. This | | | | knowledge and deliver a product or service that they |
| truism is consistently born out by top business | | | | know customers actually want and benefit from. |
| owners who take their ideas to market. But what | | | | Obviously, there is no use in having the world's |
| are their secrets? Invariably, their success is the | | | | greatest idea if nobody wants it. There have been |
| natural outcome of effective business development | | | | countless stories told of the follies of individuals who |
| and risk management. They accomplish this by | | | | had what they thought was a brilliant solution to a |
| following the four steps outlined below. | | | | problem that nobody else appreciated. Great |
| 1. Think About It! | | | | amounts of time and energy, as well as investment |
| All business activity begins with having an idea. | | | | capital, have gone into whacky inventions that |
| Successful business people are thinking all the time | | | | nobody wanted. Business development and risk |
| about their business and how they can take it to the | | | | management are addressed by focusing on what the |
| next level of development. In his classic book, "Think | | | | customer wants and needs. |
| and Grow Rich," Napoleon Hill starts at this very point | | | | 4. Develop Your Character |
| when divulging his findings about successful | | | | This character building is achieved by developing |
| businessmen, such as Andrew Carnegie. In fact, his | | | | yourself in and around the steps mentioned above, |
| book title starts with the word "THINK." | | | | ie, thinking, doing and knowing. This element of |
| In business however, thinking is never divorced from | | | | character building in successful people seems to occur |
| knowing and doing. These three processes of | | | | as a direct result of the activities that they engage in |
| thinking, knowing and doing feed on and fold back on | | | | and the endeavours that they pursue. |
| each other in a never-ending cycle of focusing | | | | The characteristics of successful business people |
| energy and productivity. | | | | include; courage and audacity, persistence, resolve, |
| 2. Focus on Customer Needs | | | | determination, building relationships with others, |
| Successful business people take their ideas to the | | | | thinking team and believing that they are not alone in |
| next stage of satisfying a customer need or want. All | | | | the world, curiosity, always learning, "street smarts" |
| of their thinking is channeled into supplying a product | | | | (seeing the angles), being responsible and being |
| or service that will address a problem that people are | | | | responsive. |
| experiencing. Customers will pay money for a product | | | | So, in summary, the four steps followed by top |
| if it solves a problem and therefore helps them to | | | | business owners and leaders to ensure effective |
| achieve their goals. | | | | business development and risk management are: |
| In the 1870's gold rush era, the entrepreneurs who | | | | - They think - this thinking is never divorced from |
| often made the most money were not the gold | | | | action |
| miners, but the business people who supplied the | | | | - They are customer-need focused - what does the |
| shovels and mining equipment. These enterprising | | | | customer really need? |
| individuals did not rely on building wealth by merely | | | | - They deliver value for money - the investment |
| striking it lucky. They thought about their | | | | made fixes the problem |
| opportunities and then applied their knowledge in a | | | | - They build their reputation - happens as a |
| manner that ensured that they would become very | | | | byproduct of being constantly involved in the first |
| rich indeed. | | | | three endeavours. |
| 3. Develop Your Reputation by Consistently Delivering | | | | |