Start Out Right

p>Congratulations - you got the job.Take notes. You'll want to incorporate at least some
Uh... now what?of their ideas into what you ultimately do.
These days, employers expect new employees toBy staying alert, you'll learn:
"hit the ground running," especially new management- How open they are to you and to what you want
and executive employees. With your enthusiasm forto do. Watch the body language, tone of voice, and
taking on this new challenge, it's tempting to bounceword choice carefully. What they say may appear
into work and start making suggestions, planningsupportive, but there can be other clues that they
projects, shaking things up, creating change.have doubts, hidden resentments, or just plain fears.
You may even think this is what you were hired to- What really bugs them - and how you can help.
do. After all, in the interview they asked questions- Whether they're social communicators (needing
about self-starting, initiative, new ideas - right?some small talk before getting down to work), or all
Well... maybe. And then again, maybe not.business, all the time.
Job descriptions and interviews - particularly if the- If they prefer phone, face-to-face, or email for
position itself is newly-created - are at least partiallyongoing communication. (You don't have to detect
fantasy. When the hiring manager wrote the jobthis: just ask. People are usually surprised and pleased
description, he took a short-lived trip to utopia. Whento be asked.)
she interviewed you, she painted the company andInvolve others throughout
the position in the best possible light. What would theAfter you've formulated your plan, go back and talk
perfect world look like?with all the key players again. Present the plan as a
Now that you're on staff, it's no longer fantasy-land.draft, not a finished product. Point out where you
Utopias don't exist. Welcome to the real world.incorporated their suggestions, answered their
And in the real world, people are territorial, easilyconcerns, supported their needs. Ask them if they
offended, afraid of change, and potentially unwilling tohave more ideas for you, or if new concerns have
admit that an outsider - that would be you - couldsurfaced.
possibly understand what's really going on.Be aware of your tone when you ask. You aren't, of
So even if you were hired to shake things up - evencourse, being helpless or incapable. You are being
if the hiring manager specifically said so during yourstrong and mature enough to ask for feedback and
interviews - be careful and be alert. It's all too easyinput.
to tread on toes, and those toes can turn and kickIt can be difficult, especially when you're new on the
you.job and wanting to make a good impression, to lay
Here are four ways to ease into your new positionyourself open to this kind of feedback. The rewards
with sensitivity, so you can do what you were hiredare worth it, though. You'll get:
to do without unpleasant surprises - for you or your- Real buy-in, because they'll feel heard, understood,
new co-workers.and responded to.
Be a detective- A better end result, because it will incorporate lots
Yes, you've got great ideas and great experience.of ideas from lots of people and address the needs
Yes, you were hired for those ideas and experience.of multiple areas.
But before you present them, you must become- Much more complete and effective risk
someone who understands the corporate culture, themanagement, because you'll incorporate responses to
history of what you're working on, and the politicalthe concerns of all areas, not just the concerns that
landscape. This includes:you can identify. (And let's face it: you are new, so
- What have they already tried? Why didn't it work?how could you know where all the risks lie?)
- What won't they try, no matter how good an ideaStay in touch
it is, because of anything from the boss'sYou've built a good internal network. Cultivate it. Stay
unreasonable opinions to the technical infrasatructure'sin touch, keep people informed, even if they don't
limitations?seem to have an obvious need-to-know. You never
- Who is paying lip service to the project or areaknow who can help, whose support you'll need in the
you're working in, but secretly doesn't really supportfuture, or how you can help them.
it?Provide status updates in positive ways. Report on
- What are the concerns of other teams or"key successes" rather than "key learnings." You may
departments? How does your new role impact them?be reporting the exact same information in either
Lunch a lotcase, but the impression others receive is significantly
Get out and move around. Talk to people. As soondifferent when you phrase it differently.
as you start seeing who the key opinion-setters areNot just for newbies
(and they may not be the people with the obviousThese suggestions apply whether you've been hired
titles), have lunch with them. Outside the office, notto work on a brand-new project, or whether you're
in the corporate lunchroom or cafeteria.replacing someone in an existing position.
One-on-one meetings with the people who can makeThey also apply if you're a long-term employee who's
or break your success are the best way to get tobeen promoted to a new area, leading a new
know who they are and understand their concernsinitiative, creating a new department.
and needs. When you know their concerns andIn fact, these suggestions are part of every smart
needs, you know how to get their support: by beingprofessional's political toolbox.
clear about how you'll answer those concerns and"If a man will begin with certainties, he shall end in
support them in getting their needs fulfilled.doubts; but if he will be content to begin with doubts
Don't jump in with your ideas. Instead, ask a fewhe shall end in certainties." Sir Francis Bacon,
simple questions about what they think, and just1561-1626, English philosopher, statesman, and
listen. You may or may not agree with them; that'sessayist.
okay. Stay open-minded and ready to be surprised.