Risk Management - Iso 9001 Way

Copyright (c) 2008 Ed Bonesidentifies the risk, the probability of its occurrence,
In each human endeavour there is an element of risk;and the impact if it does materialise. Factors that
personal, project or financial, or a combination ofscore paramount are those that require the greatest
them all. The job of the responsible individual is toattention and monitoring. A good risk manager will
identify the risk and act accordingly. We all do thesedevise contingency plans that reduce either the
'risky' things, almost daily, aware that we are taking aprobability or the impact of these occurrences, and
risk. Rather than staying away from the risk weso remove them from the scene.
become adept at identifying it and having a strategyWorking within a formal structured management
for dealing with it if the risk materialises. This is whatsystem similar to that defined by ISO9001 requires
risk management is about, and is an ability that isthe application of risk assessment practices to satisfy
important in virtually every endeavour.the requirements of the Standard. Auditors of such
The popular misconception that risk management issystems may not find specific references to risk
difficult or complicated stems from the bureaucraticmanagement in these areas even though the
methodology of some system-oriented organisationsidentification of potential failure (8.5.3) is wholly
and managers. It is neither complicated orconcerned with a topic that is nothing less than risk
bureaucratic, and need not be. Risk management ismanagement.
basically a simple proposition with a complexityWell managed risk taking is an essential feature of
dictated by the nature of the situation to which itany forward thinking enterprise, since risk is an
applies - usually a project, and the parties involved. Inelement of any progression or advancement. It is the
its basic form risk management involves:adoption of effective risk management in conjunction
1. Identifying risk - Looking for anything thatwith the continuing need to drive forward from a
threatens the successful completion of the projectcomfortable position that leads to progress and
against the original requirement. Risks can beadvancement. Doing what we always do purely
environmental, organisational, technical, legal, economicbecause the risks appear to be negligible or are well
or commercial.known is to be 'risk averse', and for progressive
2. Counteracting risk - Taking action to remove ororganisations cannot be acceptable. Neither is it
reduce the probability of a risk being realised. Theacceptable to pursue new ideas without an
response depends on the nature or seriousness ofunderstanding of their potential benefit, proper
the risk.planning, a clear idea of the threats to these benefits
3. Acting when the risk event occurs - Invokingbeing achieved , and a strategy for dealing with them
whatever contingency measures were devised forshould they materialise. We need to manage in a
the risk that has materialised.manner that is neither predictable or reckless. Risk
And for this to happen needs:assessment is an essential tool to support this
4. Monitoring at all stages - This typically meansstrategy. We ignore it at our peril...
documenting a risk assessment in a profile that