Managing Project Risks (Part 2): 10 Major Mistakes Your Team Can Avoid

Does your organization see every opportunity as aalthough this will involve more coordination.
"must-win" project, even when it's a poor fit for your5. Are too few personnel and resources available for
in-house talents? If so, this is one of severalthe project?
viewpoints that can blind your company to potentialProject managers routinely lose sleep at night over
problems ahead. In Part 1 of this series, we exploredwhat would happen if key project members were to
how to recognize six common project traps. Now inleave. Or if the funding or resources were to get
Part 2, we'll review 10 major mistakes to avoid (orchopped or significantly delayed. It's one thing to
risks to flag) when choosing, estimating, and staffinghave snafus occur later in the effort, but it's another
your projects.to start off unrealistically. So try not to
First, it's important to recognize that yourunderestimate your needs.
organizational culture sets the tone for how you6. Will coordination with many different collaborators
approach projects. For example, does your companybe needed?
always expect people to do more for less? Does theInvolving many people means complex hand-offs. If
management routinely insist on or agree toyour project will include client or third party
unworkable schedules? Are team memberscollaborators, how will people interact? Should all
encouraged to underestimate their realistic efforts? Ifparties remain in direct communication? Or should
so, these are signs that your organization may haveeach group have a single point of contact? Also think
a "must-win-at-all-costs" view of projects. You mayabout the division of work, and each group's
want to consider how idealistic but impracticalresponsibilities to the others.
expectations could set the stage for project failure.7. Are the primary collaborators unfamiliar to the
In any case, if your business faces challenges withproject team?
project budgets, schedule, quality, or features, tryIf it does become necessary to recruit one or more
asking these 10 questions the next time you'renew contributors, will you be able to verify whether
considering a project:they can do the job? If the unfamiliar parties have
1. Is the project non-compelling or a bad fit for thestretched the truth about their capabilities, you may
project team?be in for trouble. If there's a way to have them
A bad fit means that it doesn't fall within the generalprove themselves first, that's ideal - or else have a
professional or technical arenas in which yourcontingency plan.
company has accomplishments or your colleagues8. Are project team members discouraged from
have expertise. Note that if your projects normallyraising concerns?
entail working with subject matter experts whoBefore and after the project starts, team members
would supply the information you need, this is not aswill identify all kinds of challenges. Do you want
great of a concern.people to raise red flags when they see potential
2. Will the project scope entail operating in unfamiliarproblems, or do you prefer everyone to keep quiet,
territory?maintain a stiff upper lip, and work 24/7 if needed?
Even if it's a reasonable fit, if a project involvesThe team culture will determine whether the
requirements your team has never worked withmembers verbalize and address in a timely fashion
before, you could be overly optimistic in assumingthe many pitfalls that can appear along the way.
everyone can come up to speed quickly enough to9. Are there insufficient review and test cycles in the
be successful on the project. You may need to seekschedule?
outside expertise, although this can introduce its ownAllocating enough time for review and testing
risks (see #6-7 below).iterations commonly presents a challenge. Regardless
3. Are project requirements, such as productof your initial planning, if project delays begin to add
features, complex?up, what will people want to cut? Can you afford to
A project that requires many complicated featuresreduce testing and still deliver quality?
to interact correctly vastly increases the potential for10. Are there no standard protocols for managing
problems. One risk strategy could involve agreeing toscope changes?
phase in and test the complexity over time. AnotherWhen the inevitable "add-on requests" materialize,
could be to negotiate a reduction in the number orconsider how they'll affect the project. Unless you
difficulty of the features to be completed.have a tool, such as a project change request, to
4. Are the requirements pitted against an aggressiveadjust the official budget and time frame, you'll
schedule?always be at risk for cost and schedule overruns.
Time limits of some sort exist on almost everyIf you answered "yes" to one or more of these
project, and drive nearly every other projectquestions, it means that each is an area of risk that
expectation. Will there be enough time to implementyou'll need to manage to ensure project success.
the requested features at the desired quality level? IfEither create a workable plan for managing these
not, you may want to negotiate a longer schedule,risks, or consider whether pursuing the project is in
agree to reduce the requirements, or phase in somethe best interests of your organization.
features later. You could bring in more people,