Managing Project Risks and Issues

Inherent (or Business) Riskattention, followed by risks rated 6 and so on.
Inherent Risk is the risk that exists in theRisk Counter-measures
environment around your portal project. It will tendThe importance of each risk should be regularly
to be unique to your organisation; it's culture andmaintained, based on the extent to which the
politics. For example, if you have a fragmentedlikelihood and severity of impact change over time.
business (either geographical or functional), then thisFor each risk, one should enter a counter-measure in
will create a higher inherent risk of poorthe risk plan. Where a risk can be eliminated, then this
communication.will be the counter-measure. Where it cannot be fully
Project (Specific) Riskeliminated, then risk mitigation actions will be the
Project Risk is the risk specific to your project. Somemost appropriate.
Project Risk stems from the nature of what you areIssues Log
doing; there are certain risks common to any projectA Risk is something that is yet to happen, whilst an
(e.g. the unfamiliarity to users of the technology youIssue is something that has already happened. It may
are deploying). However, most project risk is underwell be convenient to use the Risk Log to also track
your direct influence; for example the skills of theany issues on the project. Issues will generally fall into
project team, the level of governance effectivenessone of the following categories:
and so on.(R) - Request for a change (in the scope of the
Stage Riskproject);
Finally, there is 'stage risk' which is the risk associated(O) - An item has been identified that is
with the particular activity of any given phase of theOff-Specification;
project plan.(Q) - A Question has been raised that needs to be
The Risk Log & Risk Planresolved;
In order to stay in control of the risks to your portal(S) - A Statement of Concern has been raised by
project, it makes sense to have a formal log of allsomeone; and
risks, to which anyone involved with the project is(I) - Other issues.
entitled to add. You might use a formal workshop toTo score issues, just ascribe an importance score (of
first populate the log.between 1 and 9).
Assessing RisksManaging Risks and Issues
Each risk (however derived) can be assessed using aOnce you have put a Plan in place, then it is
simple methodology, whereby the probability of theimportant to regularly monitor and report on the
risk being realised ('likelihood') and the size of thecounter-measures that have been deployed and
impact on the project objectives ('severity') can bewhether or not they have been successful in
measured.reducing the overall risk profile of the project.
The simplest system (based on the PRINCE projectFor templates and examples of risks and issues
management method) is to give a score of 1-3 forpertinent to intranet portal deployment projects,
likelihood and severity (where 1 is low and 3 is high).please check out my chapter on Managing Risks and
From these scores, the importance of each risk canIssues in the (free to access) Intranet Portal Guide.
be measured as the product of likelihood andIf you act, manage and report regularly on risks and
severity.issues, you will have substantially improved your
Clearly, any risk of importance 9 demands immediatechances of project success!