How to File an Insurance Claim For Business Losses

Three Essential Business Insurance Tipsmitigate your loss is considered an extra expense. If
Most business owners don't necessarily think aboutyour business had to relocate to resume operations
their insurance coverage until a loss occurs and theyin order to retain your customers, then the costs of
need to file a claim. However, the time to analyzedoing so would be considered extra expenses. Be
your insurance is before you need to file a claim:sure your policy provides an adequate amount of
Preview is always nicer than review.extra expense coverage.
If you do suffer an insured loss, you need to beProving the expenses incurred relate to mitigating
very familiar with certain aspects of your claim. Hereyour loss can be another area of contention. Be sure
are the three areas that cause the biggest businessto keep the insurer aware of all expenses you are
insurance disputes with insurers.incurring. Get written confirmation from the insurer
Period of Restoration - This is the duration of timethat it will pay for those extra expenses.
your loss will be based upon. The period ofCalculating the Amount of Loss -
restoration begins 72 hours after the physical loss orYour policy should provide coverage for the amount
damage occurs. This is sometimes referred to as aof net profit you would have earned had no loss
time deductible since coverage does not start untiloccurred, as well as continuing normal expenses.
after the 72 hours expire. This period can be reducedDetermining the profit you would have earned can be
or eliminated with various endorsements.challenging. No wishful thinking allowed.
The end of the period of restoration can be difficultTwo key components in determining what you would
to calculate because it's subjective. The datehave earned are your sales forecast and your
theoretically ends at the earlier of when the propertyprevious year's results. If you happen to suffer a loss
should reasonably be repaired or replaced, or whenduring a seasonal peak period of time but your
the business is resumed at a new permanent location.business was not meeting its current year sales
The insured may be given additional time to replaceprojections, then you may find yourself in the middle
stock or supplies, or for a manufacturer, time is givenof a dispute.
to bring production back to the pre-loss point. ButWill you be able to prove you would have met your
what's a reasonable period of time to repair orsales forecasts during your period of restoration
replace the property? With no hard date for wheneven though you had not met them prior to the
the period ends, disputes arise. If you're a tenant andloss? If your business is seasonal in nature, you will
your lease requires the landlord to repair theneed to work diligently to keep from losing your key
property, then you're at the landlord's mercy. Yourcustomers as you may not have another opportunity
claim can be adversely affected if the landlord is slow.to get them back until the following year. Can you
These days, it's quite possible the landlord doesn'tprove you lost them as a result of the insured
have the financial ability to make those repairs. In thisevent?
case, it may be best to relocate, fast.If you suffer an insured loss, you should focus all of
After the property is repaired, it's very likely to takeyour attention on mitigating your loss and returning
months before you return to your pre-loss salesto normal operations as quickly as possible. It may be
volumes. Unfortunately, this is outside the period ofprudent to hire a professional public insurance
restoration and your coverage may be history. That'sadjuster - a third party expert so you're not forced
why we recommend adding an "Extended Period ofto rely on your insurance claims agent - to assist you
Restoration" endorsement to your policy to providein the preparation and calculation of your loss. That
coverage in 30-day increments.way you can focus on your business.
Extra Expense Coverage - Any expense incurred to