AutoClaims Direct : The go-to firm for auto claims services

AutoClaims Direct : The go-to firm for auto claimsanalytical solutions at a level second to none.
services. 
 MW: What is the biggest thing that motivates you
I recently saw another article about this forwardand your team?
thinking company and wanted to find out more howTE: “I would say our biggest motivation is to
this company ticks. In what is seemingly a boringreally bring a sense of change to the industry. We
claims industry AutoClaims Direct has taken a newcome in with fresh ideas and innovative solutions. We
approach. The company implements the newestreally enjoy seeing clients get excited when we can
social media trends such as Twitter, Facebook,provide solutions everyone else tells them is
LinkedIn, YouTube and Blogs to take a freshimpossible.”
dynamic approach to the industry.MW: What would be your biggest frustration so far?
The firm also is a staunch believer in creatingTE: “ The only real frustration is watching some
powerful yet easy to use claims managementclaims managers struggle with claims information
technology in concert with their claims staff.  I hadsystems that don’t perform. I feel really bad for
the opportunity to interview their COO Tara Esquivelthem, as our solutions are customizable and updated
and ask a few questions recently at an industrycontinually yet unfortunately these managers are
claims conference.bound to contracts with providers who do little or no
MW:  Tara, what do you feel is the reason your firmupgrades for years.
has grown so fast when there are so many auto 
claims service firms out there?MW: What are some future features for AutoClaims
TE: “I feel we have created a niche service thatDirect?
combines the best of technology with a leading teamTE: “ I can’t tell you…hahaha. Seriously
of experienced people within the industry. We focusthough, we have some big expansion plans which
on seeking top talent that can really push ourfurther our growth into adjusting, property and
company forward. We are tireless workers who putspecialized services. We also have formed ACD
in countess hours to really focus on the needs of ourInternational which is already in the process of
clients.”entering three countries.”
MW:  What is your opinion of the current software 
claims service providers?After our interview, I must say AutoClaims Direct
TE: “I don’t want to focus on the whatseems poised to really gain a large market share in
others do but rather what we are doing to changethe industry.  They are a nimble, tech savvy
the industry. That being said, I feel our systemorganization that moves on dime. They create new
focuses on making an adjuster’s job easier whilesolutions and implement them quickly. They are
giving claims managers’ access to data anddefinitely a company to watch.