| The Ministry of Justice and stakeholder groups have, | | | | reconsidering this radical change. |
| for the last two years, been debating about the | | | | The current system is prone to delays, most often |
| need to reform the process for accident claims. | | | | this due to the lack of rigorous enforcement of time |
| However the government has not yet set out its | | | | limits or behaviour protocols for both lawyers and |
| response. This has led to frustration and uncertainty | | | | insurers. Reform might focus on these areas, but |
| for insurers and lawyers alike. The National Accident | | | | change should not undermine the level playing field |
| Helpline, however, sees this as potentially a positive | | | | which has been at the heart of the accident claims |
| sign. The initial proposals in the consultation seemed | | | | system in England and Wales. To do so would restrict |
| to signal a fundamental shift in the current system | | | | choice and risk the quality of justice available to |
| towards a more insurance-based approach for small | | | | claimants. |
| claims and it may be that the government are | | | | |