| Hospitals around the country are creating Concierge | | | | stay at the hospital as pleasant as possible. Doctors |
| positions to help meet the needs of their patients | | | | and administrators see this effort as a significant |
| and staff. In addition to spacious private rooms, | | | | contribution to reducing patients' stress, which |
| laptops with Internet access, cappuccino on demand, | | | | consequently always produces faster recovery from |
| and cable television with DVD players, patients can | | | | injury and illness.Hospital staff is also given access to |
| now indulge in the services of a dedicated Concierge | | | | this luxury amenity. By running errands and handling |
| to more personally see to their needs. According to a | | | | 'to do' lists for busy nurses and doctors, Concierges |
| report by the Center for Health Systems and Design | | | | reduce staff's daily stressors outside their work |
| in Lafayette, California, "...hospital patients heal more | | | | environment. Less stressed staff people leads to |
| quickly in a comfortable, attractive environment. A | | | | better service, which causes everyone to win in the |
| little luxury doesn't hurt, either."Administrators are | | | | end.Janet Slater of writes on many employee |
| more closely analyzing patients' overall satisfaction | | | | benefits and work/life balance related topics including |
| with health care. The addition of a Concierge takes | | | | concierge services. You can find out more about |
| their initiatives to a new level of "pampered" service. | | | | concierge services and launching your own service |
| The Concierge serves a full shift in pursuit of | | | | from home by visiting her website's "Industry News" |
| improving accommodations and making the patients' | | | | update. |