Risk Factors in Implementing Total Quality Management in Your Organization

This TQM article is about Implementing Total Qualitylaunched?
Management (TQM) in an organization. It is quiteOrganizational Versus Functional Focus
known to the business world that this is not an easy1. To what extent are employee in your organization
task. However, there is a systematic approach torewarded for meeting organization goals?
assess its likelihood of success in implementing TQM2. How well do employee work across functions and
provides an early sign for actions. Below are a set ofdepartments in your organization?
questionnaires to assess 5 critical success factors for3. To what extent are team emphasize on
a Implementing Total Quality Management in anorganization improvement project as opposed to
organization. It is a simple and direct questions askedfunctional projects?
to draw the readiness of an organization in its sateMethods and Support
of preparedness. The questions should be answer in1. To what extent do your teams get training and
a skill of 0 to 10, being 0 is the lowest score and 10support from trained facilitators on a regular basis?
is the highest score. when allocating score, the2. To what extent do your teams follow a consistent
instantaneous answer in mind should be taken insteadImprovement Methodology?
of think through too thoroughly. There are 2-33. To what extent do your sponsor understand the
questions to each of the Critical Success Factors.Improvement Methodology?
Strategic FocusIn summary: Upon completion of all the questions,
1. To what extent are team improvement objectiveyou can draw the score into a radar chart with the
focused on strategic organization goals?high score at the outer sphere of the radar chart.
2. To what extent are team success related to theThe shape of the radar chart would provide a clear
organization financial success?indication which is the area of focus for improvement.
Management CommitmentThese questionnaires should be taken as an indicators
1. To what extent do senior managers review thefor success in Implementing Total Quality
progress of improvement teams?Management.
2. How often senior management involve in the teamDisclaimer: This article is written by the author based
activities?on his practical application experience. All definitions
3. How often are team improvementand interpretation of terminology are his point of
recommendations approved by senior managementview and has it has no intention to conflict with
Links to the Line Organizationexperts in similar topic. The author holds no
1. How well are team improvement recommendationsresponsibility for the use of this article in any way.
executed by the rest of the organization (otherFree to reprint or re-publish: All rights reserved. You
department with similar processesare free to reprint or re-publish this article as long as
2. To what extent improvement recommendationsyou include my resource box at the end of this
are derived from a systematic tools?article. Please ensure that the URL in the resource
3. To what extent are team improvementbox remain intact and it is linked to the author's
recommendations piloted before a solution iswebsite.