7 Critical Steps to a Bullet-Proof Backup System

Imagine this - you arrive one morning to find that abackup is from last night, you have no way of
faulty read-write head has crashed your server's hardretrieving the data.* Restoring files that were
disk overnight, rendering it useless. Or a smalldeliberately deleted months or even years ago, when
electrical fire has destroyed part of your office,you thought you would never need them again, can
including your server. This server was used to storeoften be of great benefit.3. Off-site backupsIf your
customer lists, payroll details, accounting details,office burns down, you don't want all your backups
purchase orders, inventories and other data vital toto burn with it, so it's important to physically move
the running of your business, built up after years ofsome of your backups off-site. We recommend that
operation and growth.You find that you wereany weekly, monthly, quarterly and yearly backups
seriously ill-prepared to deal with such a disaster.are stored off-site at a secure location.4. On-site
Virtually all of your business' data had resided in thisbackupsWhile it is important to have some backups
one location. No copies were made. You are facedoff-site, you don't want to have to travel back and
with the fact that many years' worth of data hasforth whenever you need to retrieve a file. For this
been lost forever.Insurance will replace materials,reason it's useful to have recent daily backups
equipment and office space, but will that be enoughavailable on-site to allow for quick recovery of files.
to get your business up and running again? Your vitalThese backups are still important, and for reasons of
business data can't be claimed on insurance, it can'tsecurity and reliability it is best to store them in a
be replaced with money alone. Would your businesssecure place such as a fireproof safe, rather than
survive after significant data loss? Unless you have anext to the server or on the System Administrators
good backup system already in place, the statisticsdesk.5. MonitoringIf you need to restore a file or a
are grim...* 43% of companies that experience awhole system, you want to be sure that all backups
severe data loss disaster, and that have no recoverycompletely successfully. It would be disastrous to
plan in place, never re-open.* 70% of companies thatlearn that your backups had failed only when you
suffer serious data loss go out of business within 12attempt to perform a restoration. One way to
months.* It takes 19 days and costs US$17,000ensure that each backup has been performed
(AUD$22,000) to manually retype 20 megabytes ofsuccessfully is to check the backup logs each day. An
sales data. The same volume of accounting dataeasier method is to acquire backup software that
takes 21 days and costs US$19,000 (AUD$25,000).*notifies you daily of the backup status and can alert
Loss of data cost US businesses in excess of 22you to any problems.6. Follow the planIf you are
billion dollars in 2004.Just as the costs of fire damageusing tapes, disks or removable hard drives for
can't be covered by insurance bought after thebacking up, you will need to remember to change
event, the costs of data loss can't be avoided bythese regularly depending on the backup scheme you
acting after the loss has occurred. It is vitallyare using. Neglecting to do this could cause the
important that data is backed up before encounteringbackup to fail or could result in an important previous
hard disk failure, viruses, malicious software, mistakesbackup being overwritten. It is also important that
by employees or other causes of lost data.Listedyou insert the right device, as having the 4th-of-June
below are the 7 steps that we consider essential forbackup data on the 1st-of-January tape would make
the protection of important data.1. Central storage ofthe right data very difficult to find.7. Regular file list
data on the networkThe first step in setting up aupdatingAs you install new programs, add hard drives
backup system is deciding what needs to be backedand create new files, it is important to know that all
up. Ask yourself, what can I afford to lose? Fornew data is also protected. Of course, if you are
example, the latest Windows Service pack can bebacking up the whole C: drive, for example, any new
downloaded again, so there is little need to protect it;files or programs on that drive will also be backed up
your customer database cannot so easily be replaced.automatically. However, if you are only backing up
Once you have identified the information you needspecific, important files, it is vital that you keep this
to back up, you need to know where it is stored.list up to date, or you risk losing valuable data.Keep in
Although it might seem counter-intuitive at first, asmind that the average failure rate of a hard disk is
much of your critical data as possible should reside in100%, as every drive will fail eventually. Make sure
one place on the network. It is far simpler and easieryou stay in business by following the seven points
to backup, restore and protect one machine thanlisted above. How do you do that? Well, that's where
several. As a side benefit, physical and networka backup software package can help. Data protection
access to that machine (and therefore to critical andneed not require a full time IT professional; it can be
perhaps sensitive data) can more easily be restricted,done by almost anyone with a bare minimum of time
improving security.2. Multiple backupsYou don't wantto spare -- all you need is the right tool. Backup
to have all your eggs in one basket. There are manysoftware can automate much of the process,
reasons why your company should have access tocovering the seven steps above and providing
several full system backups.* A single backup couldcomprehensive data protection for your
fail. Tapes, CDs and hard drives all wear outbusiness.Linus Chang is a backup expert and the lead
eventually, so you shouldn't rely 100% on a singledeveloper of BackupAssist - tape backup software
backup to store your data. The more copies youthat is simple and affordable, and perfect for small
have, the less likely you are to lose all of your dataand medium businesses. Protect your Windows
to wear, fire damage, water damage, etc.* In theservers, including SQL Server and Exchange Server,
case of accidental deletion, data loss is often noticedto tape, REV drive, hard drive, NAS and more, at a
days after it occured, which means that if your onlyfraction of the cost of other backup software.