Microsoft Great Plains - Typical Problems And Fixes - Overview For IT Administrators

How to delete the user? This is the first problem youNow we would like to stress you the need to move
encounter - when user shuts down the computer -away from Pervasive SQL 2000/Ctree platforms -
Great Plains doesn't have the command to log offyou are in trouble - Microsoft Business Solutions cuts
the user and when user tries to login the next day -technical support for Microsoft Great Plains 7.5 and
she gets error message that user is already loggedprior on these platforms. This means not only the
on. The fix:support, but also tax updates (especially Payroll and
Microsoft SQL Server - open SQL Query Analyzer,Federal Magnetic Media).What is migration from Ctree
switch to DYNAMICS database and run the followingPervasive.SQL 2000 to MS SQL/MSDE? MBS has
script: DELETE ACTIVITY WHEREmigration tool. You need first to install Great Plains on
USERID='KATHY'.Pervasive SQL/Ctree - if you haveSQL Server with exactly the same account
more than one user registered you can delete thesegments structure and then install migration tool (it
user from GP: System->User Activity->Delete User. Ifis Dexterity chunk) on your ctree/Pervasive
you like to work on the file level - ask all the users toworkstation - then, when you integrate the chunk -
log off. On the server, where you have your Greatyou will map it to target SQL-based Great Plains
Plains files structure - DYNAMICS is the root, inCompany, select all system and company tables, click
SYSTEM folder delete ACTIVITY.* filesthe button and it will move all your tables one-by-one.
How to unlock the batch? This happens when userIn the case when your Great Plains ctree/Pervasive
posts the batch and has her computer crashed (viahas third parties - you need to check if the vendor
surfing the internet - smile - or things like this)has migration tool - otherwise you have to do manual
General tip - Great Plains recommends to logoff andmove, use SQL Linked server to your legacy dataDo
then login back with the same user id. Then GreatI need consultant? It is probably good idea to have
Plains will prompt the user to recover posting batch.consultant to do the upgrade. We strongly
Unfortunately it doesn't work in 70% of the casesMSrecommend you to use consultant in the following
SQL Server - the batch record is stored in Batchcases
Header table: SY00500 in the company database. TheYou have Dexterity customizationYou are doing
fields to clear are: BCHSTTUS and MKDTOPST. Inmigration from Pervasive/Ctree to Microsoft SQL
some cases you have to delete the record fromServer/MSDE, especially when you have third-parties
SY00800 from DYNAMICS db.Pervasive/ctree - youwithout migration toolsYou have a lot or
have to install ODBC driver for Pervasive or CtreeReportWriter Modified Great Plains ReportsYou have
and hook the tables: SY00500, SY00800 withold version of Great Plains: Dynamics or eEnteroprise
Microsoft Access - use linked tables technique6.