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The Future of Banking, Impatience & Collaboration

Being the impatient type (only on some this is a great idea and then pool their
occasions!) I was interested to see a respective talent to make it better for
press release from Chase about their new them all to exploit. Winning by
Blink card. In a nutshell, Chase have Sharing.Closing words on impatiencea. Can
released a new type of Credit Card - a someone please invent a lift/elevator
contactless one. What does this mean for with doors that close as soon as I press
you? Your payment experience has change the "door close" button.b. Why, when
dramatically for the better. No swiping, retrieving my mobile voicemail am I
no printing, no signing, no PIN entering. greeted with "Welcome to your voicemail,
Just hold your card near the reader to do this press a, to do that press b,
machine at the checkout, wait for the to do something else press zero". I just
light to blink green and off you go. called my voicemail, what do you think I
Great.What interests me here is not just want to do!c. Why, when I call my mobile
the appropriate use of technology but how provider am I asked to "enter my mobile
we, the consumer, hold our time is such number", then taking through various
high value. I know that I do and I'm levels of options and then when I finally
often criticised for it, I hate waiting, get to speak with an agent their first
I don't like being party to something the question is "what's your mobile number"?
I think is inefficient because I want to A cynic might suggest that their CTI
change it. system is smoke & mirrors, not me though.
The press release has the statistic that ;)Closing words on technology in banks
transaction times can be reduced by as i. How is it that we have technology
much as 40%. This does sound great but such as that described above, but I still
it's interesting to remember that this is can't transfer money from my Bank of
40% on a transaction time that was only America account to that of another BoA
ever measured in seconds anyway. Again, customer only and must "cut a check". As
re-enforcing how much we value our time the Americans would say, "What's that
or, as cynics may suggest, how impatient about..."?My background and experience is
we are.Is this really the future of mainly project management within diverse
payments though? I do think that we will environments such as large corporate
have a future without cash and so this is financial institutions, medium-sized
certainly a step in the right direction. technology consultancies and smaller
But what we have here is a piece of start-ups. Having held positions
technology that can only do one thing - including Operations Director (COO) and
pay. OK, two things you can use it to Head of Process Management, I recently
scrape the frost from your car decided that the time is right to take a
windscreen. Seriously though, we can't calculated risk and leave corporate life
have a future of one hit wonders, we need for good...the entrepreneurial side of my
multi-function. The future is mobile. We character is prevailing.My focus is on
need this functionality embedded into our becoming an "Un-natural Entrepreneur". I
mobile devices. note "devices" and not want to work with people and companies
phones, we shouldn't call them phones that have vision. I can offer key values
anymore as this is now only a part of and skills to help bring your ideas to
their overall functionality and for may, fruition. If you are a "starter", then I
the part they use the least. am your "finisher". My approach to a
For this to be truly successful and for challenge is to clarify, understand,
all of us (consumers and banks alike) we problem-solve, develop and deliver.To
need to collaborate. Please let's not take an idea or concept through from its
have another bank go off to have a inception to its execution requires a
competitive card with essentially the consultative approach - a partnership. I
same functionality with an exceptionally am a rational and pragmatic thinker and
minor tweak that will then be used as a can work within an existing management
differentiator. Let's have Banks A, B & C structure, or create a new management
collaborate with Chase, acknowledge that team through my extensive network.




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